![]() You will be sent a link to complete the full background packet online.Īfter you complete your online background packet, a background investigator will conduct an extensive background check based on your statements. Once you have successfully passed the Pre-Background Questionnaire (PBQ) & panel interview session, you will enter the background investigation phase. ![]() The pre-background and panel interview session is conducted on the same day. Upon successful passing the CritiCall examination, you will be contacted to schedule a Pre-Background Questionnaire (PBQ) & panel interview session. (These links are not affiliated with the Riverside County Sheriff’s Department). If you do not pass the Criticall exam, you can re-take it after 30 days.īelow are several links that can be used to practice for the Criticall Exam. Upon successful passing of the CritiCall examination, you will be contacted to schedule a panel interview and Background Questionnaire (PBQ). Results of the Criticall Exam will be emailed within one week of taking the exam. The test is designed to measure skills and abilities a person needs to possess prior to any dispatch training. The Criticall exam is an online computerized pre-employment exam that consists of an intensive, multi-dimensional test battery for entry level dispatchers. If you do not qualify, you can reapply in 6 months. ![]() ![]() If you qualify, you will be sent instructions to schedule the online computerized examination (Criticall). Register and complete a profile on If you already have an account, simply log in and apply.Īfter the application is complete, you will be notified by email if you qualify to proceed in the hiring process. Medical Exam, including a pre-employment drug & alcohol screening (refusal to submit to testing or positive results for drugs, alcohol, or unexplained legal prescription drugs is an automatic disqualification.Pre-Employment Psychological Assessment.Extensive Background Investigation, including interview.Panel Interview/ Pre-Background Questionnaire (PBQ).Criticall Examination (online, computerized assessment).We are looking for professionals to fill these positions at one of our three call center locations, Riverside, Palm Desert and Blythe. As a dispatcher, you are the vital link between our deputies and the community we serve. Public safety dispatching is a challenging but rewarding career. Conviction of misdemeanor domestic violence.high school diploma or G.E.D, or equivalent 18 years of age at the time of application.In addition to the exciting and challenging career opportunity as a Sheriff’s Communications Officer (Dispatcher), the County of Riverside participates in the Public Employee Retirement System (PERS) and offers an excellent retirement program. $28.66 Salary after you complete training and become a Sheriff’s Communications Officer II $25.03 Salary during your first year of training as a Sheriff’s Communications Officer I For more information visit the job description and benefits page.Work professionally with other agencies and the public.Use the proper codes, techniques, and procedures in dispatching emergency units.Receive emergency calls, transmit information, and coordinate agencies.Operate radio, telephone, automated call distributor, and telecommunications device for the deaf equipment.Maintain a controlled and competent manner while working in a stressful environment.Follow oral and written directions quickly and accurately.This career requires a desire to serve the public, attention to detail and the ability to multi-task. As a 911 dispatcher you have the opportunity to make a difference in the lives of others. ![]() Sheriff’s 911 Communications Officer (Dispatcher) Dutiesīe the vital link. ![]()
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